Delivery / Fulfillment Policy

Effective Date: 16 April 2026

At STELLAR STYLE SDN. BHD., we aim to deliver your fashion items quickly and safely so you can enjoy your purchase without delay.

1. Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive a confirmation once your order has been shipped.

2. Delivery Coverage
We currently deliver within Malaysia.
For international shipping requests, please contact us at admin@stellarstylefashion.com
.

3. Estimated Delivery Time
West Malaysia: 2–5 business days
East Malaysia: 3–7 business days

Delivery times are estimates and may vary due to courier delays, peak seasons, or unforeseen circumstances.

4. Shipping Fees
Shipping fees will be calculated and shown at checkout.
Free shipping promotions may be offered from time to time.

5. Tracking
Once your order is shipped, tracking details will be provided via email or message.

6. Delivery Responsibility
Please ensure:

Your shipping address is accurate and complete
Someone is available to receive the parcel

We are not responsible for delays or losses caused by incorrect information provided by the customer.

7. Failed Delivery
If delivery fails:

Re-delivery charges may apply
Orders may be returned to us by the courier

8. Delays
While we strive to deliver on time, delays may occur due to:

Courier service issues
High order volume
Public holidays or festive periods

We appreciate your understanding.